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'We all need people who will give us feedback. That's how we improve'

Don’t be afraid of Feedback – Smarter Supply Chain conference

Everyone knows how effective and integral a supply chain can be within an industry, but like all changing markets and economies they face challenges and require constant adaption to remain useful.

This week we attended NOF’s Smarter Supply Chain conference, which allowed delegates to delve into the depths of supplier relationships, the strength of communication and efficiency of the UK’s oil and gas supply chain.

We all need people who will give us feedback. That’s how we improve.Bill Gates

It is often said that all feedback is good feedback, it allows for continual improvement and growth.

Delegates at the Smarter Supply Chain conference were asked to think about their business and pose questions including;

  • Are you a valuable and critical supply chain contributor, or simply a supplier on a vendor list?
  • Are you seen as an important client to your suppliers?
  • What kind of relationship do you ‘really’ have with your clients?
  • Do you clearly understand and appreciate what your clients’ drivers are?

These questions weren’t asked to be answered on the spot, but to inspire debate and potential solutions to improve elements of the supply chain. The Smarter Supply Chain conference provided the perfect platform for deliberation and discussion.

The key emerging themes included a more standardised approach to pre-qualifying applications, increased networking between members and more transparency regarding emerging themes and innovations within the industry.

As a manufacturer of bespoke and niche solutions for gas analysis we always seek feedback for ideas or developments in order to assess demand for a product or to improve an existing one.

Even if something is working well, it’s always good practice keep asking those thought-provoking questions to stimulate feedback, good or bad, it will always be useful.

Author: Melanie Smith, Marketing Executive

Posted in Life at Analox

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